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Privacy Policy

TERMS OF USE PRIVACY POLICY

Information We Collect

We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our Web site to provide you with a superior shopping experience and to communicate with you about products, services, and promotions.

Becoming a registered user

You do not have to be a registered user to view theklitch.com web page; however, you will have to register online to place orders or make full use of our services. In order to register, all we need is some basic personal information, like your name and e-mail address.

Making a purchase

If you purchase a product or service from us, our order form asks for information so we can distinguish one John Doe from the other. You must provide your contact information (e.g. name, email, shipping address) so that we may promptly satisfy your order with an order confirmation and shopping notification. Additionally, If we encounter difficulty in processing your order, we will use this information to contact you. You must also provide your credit card information (e.g. billing address, credit card number, expiration date). We use this information strictly for billing purposes.

Customer Service

With your contact information, we can send you a welcome email to verify your username and password. We can also communicate with you in response to your inquiries, to the services you request, and to manage your account. You have the option of managing your communication preferences, and we will contact you in accordance to your wishes. You may not opt-out of non-promotional communications that pertain to your account and order status. If you do not wish to receive these emails, you have the option of deactivating your account.

Secure Technologies

We realize that our customers trust us to protect their personal information. We take that task seriously. We maintain physical, electronic and procedural safeguards to protect your personal information. How do we do this? We thought you’d never ask!! We use industry-standard Secure Sockets Layer (“SSL”) authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.

We never display your full credit card number once you enter into our system. We will only reveal the last four digits of your credit card number for verification purposes. We urge you to protect your own privacy. We recommend that you do not share your password with anyone. We will never contact you to obtain your username and password. To check that your browser is in secure mode, make sure that a “lock” or a “key” icon is displayed in the lower left-hand corner of your browser window. You can also check by looking at the URL bar on top of your browser. This line will typically show the first characters as “https” when a secure connection has been established rather than “http” which indicates a connection that is not secured.

Unfortunately, despite all of our efforts, there is always a risk that third parties unlawfully intercept transmissions. This is the reality with all e-commerce. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk. We just have to leave to the Feds to catch the cyber criminals.

How We Use Your Personal Information

Sterko LLC, owner of theklitch.com, primarily collects personal information to make your online shopping experience more rewarding and convenient for you. We also use this information for internal purposes, such as researching our customers’ preferences so the way may improve theklitch.com.

We may also use your information to contact you for account communication and promotional purposes.

How to Avoid Receiving Newsletters and Promotion Materials

We use e-mail addresses to send out newsletters and promotional material. When you register, you have the choice to opt-out of receiving these announcements by changing your e-mail preferences in My Account or by clicking on Unsubscribe, located at the bottom of the promotional e-mail.

Who Views Your Personal Information

Sterko or theklitch.com DOES NOT Share Personally Identifiable Information with Third Parties in ways other than disclosed within this privacy statement. Sterko and theklitch.com may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes.

Sterko LLC or theklitch.com DOES NOT SELL Personally Identifiable Information to Third Parties for any reason.

Children Under 13

You can look at our site, but you cannot make a purchase. You also cannot become a registered user, or use any service that asks for personal information. Our site is not designed for children. We do not wish to collect personal information from children under 13. This policy is designed to protect children. Federal law requires us to take special steps to safeguard children’s privacy.

If you register with us and we discover that you are under 13, we will delete your account. In the event we delete your account, we will notify you by email. If you are under the age of 13 and would like to make a purchase, please ask a parent or older sibling to place the order for you.

Cookies on theklitch.com

We collect some anonymous information about how you use the site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our web site, what pages you view, and where you go after you leave the site. The cookies track your computer, not you. They are not connected to any personal information about you.

Questions About This Policy

If you have any questions about this Privacy Policy, or the content or practices of our website, please email theklitch.com at info@theklitch.com.


Terms of Use

General

This Terms of Use Policy (“Policy”) outlines the conditions under which theklitch.com (“Site”) may be utilized by users of this Site. By attempting to access this Site, you agree to and are bound to all terms and conditions contained therein. All terms and conditions in this Policy supersede all previous, current, and future representations, understandings, agreements, or contracts and shall prevail not withstanding any other variance with terms and conditions. Theklitch.com reserves the right to modify this Policy at any time effective upon posting to this Site referring to said Policy without liability to damages, direct or consequential, due to these changes. In the event this Policy is breached Theklitch.com reserves the right to revoke access to this Site and retain all data without liability for damages, direct or consequential, due to revocation of access. Theklitch.com personnel are not authorized to make any modifications, either verbal or written, to this Policy, in part or in whole, with the exception of thetheklitch.com legal department personnel.

Usage Restrictions

This Site may be used only for lawful purposes.

Transmission, distribution, use and/or reuse, or storage of any material in violation of any applicable law, regulation, or any stipulation within this Policy is prohibited. This includes, without limitation, data from this Site including any configuration information, any application or Site process flows and application presentation elements and formatting information, material protected by copyright, trademark, trade secret, or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

When you subscribe to theklitch.com email newsletter or participate in a theklitch.com promotion, or ask to be notified when an out-of-stock product is available, we may ask for your name and e-mail address and certain other information. If you would like to stop receiving promotions, updates and/or special offers at any time, you may opt out with an e-mail to us at info@theklitch.com with a statement requesting that you be deleted theklitch.com email list and that theklitch.com stop sending such promotions, updates and special offers.

Any attempt to reverse engineer this Site, in part or whole, is strictly prohibited.

The use of any personal or user information, including any type of contact information, for express purposes not directly related to facilitating the business processes of theklitch.com are strictly prohibited. All data collected is for the express use of command will not be shared for any reason other than product reinforcement and marketing of products or services to members within the theklitch.com community. The security of your account is your responsibility and all use that emanates from your account will be considered to have been undertaken by you, unless it can be shown to have been another user authorized on your behalf via this Sites facilities. It is your responsibility to notify theklitch.com immediately if you believe that your account has been or is being compromised. Personal client data is accessible only to current members. The right to use this Site is not transferable. YOUR ACCOUNT IS FOR YOUR USE ONLY! Loaning your account access information to others, connecting via a system used by multiple persons, or group use of user logins is explicitly prohibited. You agree not to attempt to defeat any idle timer or utilize any system tool intended to maintain connection continuity. This includes, but is not limited to, ping bots or other methods of avoiding timed disconnection.

Disclosure

Sterko, LLC, theklitch.com, has formed strategic partnerships with world-class technology providers, marketing and creative services companies. Your information may be provided to these strategic partners of theklitch.com on as-needed basis. These strategic partners have agreed to maintain the same level of confidentiality, security and integrity of your information thattheklitch.com requires. Of course, your information may also be provided to our Distributors, which provides product fulfillment services to theklitch.com.

As we continue to develop the business of theklitch.com, we might sell portions of the business or certain assets of the business. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event thattheklitch.com or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Finally, your information may be provided to third parties to the extent necessary to process and fill your order, reduce credit risk, protect against fraud, comply with applicable law, enforce or apply our user agreement and privacy policies. In some instances, we may also share non-identifying and aggregate information with third parties. Theklitch.com does not share, sell or rent individual, identifying information to any third party at any time without your explicit consent.

Unauthorized monitoring, redirection, or alteration of data or traffic on this Site without advanced written authorization from Theklitch.com. Interference with service to any user, system, or network including, without limitation, mass emailing, denial of service attacks, traffic flooding, or any other deliberate attempts to overload or induce malfunction of a system or network. Masking or forging of any communications in whole or part in any type of request to any this Site is strictly prohibited. Accessing a human user interface with automation is strictly prohibited unless prior approval as indicated below has been obtained. Any request to allow an automation to utilize a human interface must be submitted in advance to theklitch.com including a business justification, type of technology used, frequency of access, specific data and interface element to be utilized, and specifics of development, utilization, and dissemination has been expressly approved in advanced in writing by theklitch.com. Theklitch.com reserves the right to alter this Site at any time and without notice in a way which may yield these interfaces inoperable without liability of any damages, direct or consequential, due to these changes. In the event that a security flaw of any kind is suspected or identified by any user, any attempt to notify, reproduce, or disseminate any information by any means, other than to theklitch.com personnel, is strictly prohibited.